Franciscan University of Steubenville hiring Director of Integrated Systems in Steubenville, OH | LinkedIn (2024)

Posted on 7/23/2024

Accepting applications

About This PositionPosition Reports to: Executive Director, Institutional EffectivenessDepartment: Institutional EffectivenessFLSA Status: ExemptSchedule: Full Time – M-F – 8:30 a.m. – 4:30 p.m.Position SummaryReporting to the Executive Director of Institutional Effectiveness and in coordination with multiple divisions and vice presidents, the Director is responsible for the overall administration and support of multiple integrated University systems, specifically Slate, Pathify (The Port), and AdAstra. This individual will provide guidance and support to functional users in day-to-day management and functionality supporting multiple University initiatives, including user training and engagement, building complex queries, communication support, document management, data uploads, and integrations with the Student Information System and other campus systems.

Primary Responsibilities

• Develops implementation and integration strategies for the Slate, Pathify, and AdAstra systems; manages the functionality of features within each, as well as system-related processes for users within University offices to ensure standardization of use, consistency of data, and optimization of system features.
• Manage data integrations and assist with error correction in the feed of data between systems, vendor files, and site-specific forms that insert records into the system. Develop in-depth knowledge of data integrations and business process data usage ensuring optimal data integrations and troubleshooting when necessary.
• Ensures proper import of data into Slate, Pathify, and AdAstra from external sources and export of data for distribution; provides data required to meet the needs of University constituents by using query and report management tools and researching data requests to support institutional goals; coordinates with University offices to build and update all associated applications, documents and forms.
• Identifies and assists with resolving related processing and technology problems; offer first-level support for Slate, Port (Pathify), and AdAstra-related concerns, troubleshoot functional., process, and system issues, and manage these to resolution.
• Responsible for the development and maintenance of security/user profiles to ensure system and data integrity; responsible for the development and maintenance of various data and process structures, including but not limited to events, forms, portals, letters, fields, entities, datasets, and processing rules.
• Play a key role in customization, developing new features, and preparing the system for various operational cycles.
• Serve as a liaison between technical and non-technical staff. Provide training and support for Slate, Port, AdAstra, and other related technologies, as necessary.
• Ensure data integrity and security, managing user access, roles, and permissions. Develop and update custom permissions for staff and faculty; develop and manage infrastructure for reports, fields, and rules. Validate queries for internal and external stakeholders.

This is not intended to be an all-inclusive list. Additional duties, expectations and responsibilities may be added or changed as needed to meet the University's needs.

RequirementsAbout our ideal candidate

Must understand, support, and embrace the mission of Franciscan University of Steubenville and possess the following:

Technical Skills

• Previous significant experience with customer relationship management systems
• Proven record of designing and implementing creative solutions
• Extensive knowledge of data logic and querying tools
• Compose written reports using technical data requiring considerable interpretation
• Demonstrated ability to follow detailed instructions and guidance from external agencies and internal leadership
• Excellent communication, organizational, and computer skills are essential, including experience with Microsoft Excel and other Microsoft Office products

Non-Technical Skills & Competencies

• Quality of Work – Consistently checks work for accuracy, appropriateness, and completeness
• Project Management – Effectively identifies and organizes steps, tasks, resources, and timing needed to accomplish goals
• Written Communications – Checks work for style, spelling, and grammar errors; ensures readability
• Process Management – Is effective at identifying and organizing various process steps into an efficient workflow
• Teamwork – Creates and effectively uses opportunities to collaborate with others
• Developing Self – Actively seeks to identify, share, and leverage the key learnings in a given situation

Education & Experience

• Bachelor’s degree required. Master’s degree highly preferred
• 5-10 years of related experience preferred
• Demonstrated experience in data analysis, administration, and external reporting highly preferred

Workplace Factors

• Some evening and weekend work may be required

Candidates must submit an online application, a resume and a cover letter that demonstrates their fit for the position based on their experience, accomplishments, and skills as well as their desire to advance the mission of Franciscan University.

For other information and job postings, visit our website at https://www.franciscan.edu

Franciscan University of Steubenville is committed to principles of equal opportunity and is an equal opportunity employer.